Yobi
Yobi is an AI‑driven communication platform that helps businesses and remote teams handle client interactions across multiple channels.
About this tool
Yobi provides a conversational layer that can answer client questions in real time, turning inbound queries into structured responses. The system also stores and organizes client data, making it easy for teams to retrieve contact details and interaction histories without leaving the platform.
Beyond text, Yobi records phone calls, creates custom voicemail greetings, and pulls messages from major social networks. Integrated scheduling tools such as Calendly and video meeting links from Zoom are also supported, allowing teams to coordinate follow‑ups directly from the communication hub.
What you can do
AI‑Powered Conversational Agents
The platform accepts client queries and generates appropriate replies, enabling automated support while keeping the tone consistent with brand guidelines.
Contact Management and Organization
Client data is ingested, sorted and stored, giving users a searchable directory of contacts and interaction logs that can be accessed by any authorized team member.
Call Recording and Custom Voicemail
Incoming calls are captured as audio records, and users can upload personalized voicemail greetings that play for callers, ensuring a professional first impression.
Who is it for?
- A sales team uses Yobi to automatically answer product‑related questions on their website, freeing agents to focus on high‑value negotiations.
- Customer support departments retrieve past call recordings and contact notes from Yobi to resolve issues faster and maintain consistent service quality.
- Marketing managers monitor integrated social media messages from Facebook, Twitter and Instagram within Yobi, responding promptly and tracking engagement without switching apps.
Before you choose
Check whether the platform’s data handling complies with your organization’s privacy and security policies, especially for recorded calls and stored contact details.
Confirm that the supported social networks and scheduling tools meet the specific channels your team relies on for client outreach.
Frequently asked questions
Can Yobi handle multiple communication channels at once?
Yes, Yobi aggregates messages from phone calls, voicemail, social media platforms and calendar tools, presenting them in a unified view so teams can manage all interactions without juggling separate applications.
Is it possible to customize the AI agent’s responses?
The AI agents can be trained with brand‑specific language and response templates, allowing businesses to shape the tone and content of automated replies to match their communication style.
How does Yobi store recorded calls and contact information?
Recorded calls are saved as audio files linked to the relevant contact record, while client data is organized into searchable entries; both are kept within the platform’s database for easy retrieval.
Check the official website for current features, pricing, and terms.
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