Productivity

Microsoft 365 Copilot

Microsoft 365 Copilot is Microsoft’s work AI assistant inside Word, Excel, PowerPoint, Outlook and Teams, grounded in company data and able to run custom agents.

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About this tool

Microsoft 365 Copilot is the business edition of Microsoft’s Copilot assistant. It works inside the Office apps people already use: drafting and editing documents in Word, analysing data in Excel, building decks in PowerPoint, summarising threads in Outlook and recapping meetings in Teams. A work chat connects to organisational data, so answers can draw on the files, emails and meetings that make up a team’s work.

Microsoft calls this grounding layer Work IQ, combining company context with a choice of AI models; an automatic mode picks a model based on accuracy, speed and cost. Agent Builder lets employees describe a custom agent in plain language, and Copilot Studio is used to extend and manage agents at scale. Copilot runs on desktop, web and mobile, with voice, keyboard or pen input.

What you can do

Copilot in Office apps

Assistance is built into Word, Excel, PowerPoint, Outlook and Teams rather than in a separate tool.

Work-grounded chat

Chat answers draw on the organisation’s documents, emails and meetings rather than only on public data.

Agent Builder and Copilot Studio

Employees can create agents in natural language, and IT can extend and govern them in Copilot Studio.

Automatic model selection

An auto mode chooses an AI model per request, balancing quality, speed and cost.

Who is it for?

  • A manager asks Copilot to summarise a long email thread and draft a reply in Outlook.
  • An analyst explores a sales spreadsheet in Excel by asking questions in plain language.
  • An HR team builds an agent that answers policy questions from internal documents.

Before you choose

Copilot can surface any data a user can already access, so review sharing permissions before enabling it across an organisation.

Plans, bundles and prices differ by country and company size, and some offers are promotional; confirm the exact licence you need.

Frequently asked questions

What is the difference between Microsoft Copilot and Microsoft 365 Copilot?

Microsoft 365 Copilot is the work edition: it runs inside Office apps and Teams and is grounded in your organisation’s data and permissions.

How much does Microsoft 365 Copilot cost?

In the US, Microsoft lists business bundles with Copilot from about $23.50 to $32 per user per month on yearly plans. Prices vary by region.

Can I build custom agents with Microsoft 365 Copilot?

Yes. Agent Builder creates agents from a natural-language description, and Copilot Studio extends and manages them for larger deployments.

Check the official website for current features, pricing, and terms.

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