
Fathom
Fathom is an AI notetaker that records meetings with or without a bot, writes instant summaries and action items, and syncs notes to CRMs and AI tools.
About this tool
Fathom records and transcribes your calls so you can concentrate on the conversation. It works by sending a notetaker to the meeting or, in a newer option, by capturing audio without a bot joining. As soon as the call ends, an AI summary is ready, with highlights you can turn into clips and playlists.
For teams, Fathom becomes a searchable record of customer and internal conversations. It can update CRM fields after sales calls, alert you when keywords come up, and let you ask questions across many meetings. Fathom also makes meeting data available inside AI assistants such as ChatGPT and Claude, and connects to automation tools like Zapier and Make.
What you can do
Bot or bot-free capture
Choose a visible notetaker in the call or bot-free capture, which Fathom labels as a beta feature for Mac at the time of writing.
Instant AI summaries
Summaries and action items are available right after each call, with custom summary formats on higher plans.
Clips, playlists and search
Turn highlights into clips and playlists, and search by attendee or keyword across your own or your team’s meetings.
CRM and AI integrations
Sync notes to CRM fields automatically and access meeting data from AI assistants and automation tools.
Who is it for?
- A sales team updates CRM records automatically after every discovery call.
- A manager shares highlight clips from customer calls with the product team.
- A consultant asks questions across past client meetings before a review.
Before you choose
Recording calls may require every participant’s consent under local law; inform attendees when Fathom is capturing.
Team-wide search and AI questions expose many conversations to colleagues; set sharing permissions with care.
Frequently asked questions
Does Fathom need a bot in my meeting?
Not necessarily. Fathom offers a bot-free capture option, currently described as a beta for Mac, alongside its classic notetaker.
Is Fathom free?
Fathom has a free plan with meeting recording and instant summaries; team plans add CRM sync, advanced summaries and admin features.
Can I use Fathom data in ChatGPT or Claude?
Yes, Fathom says your meeting data can be accessed inside AI assistants such as ChatGPT and Claude.
Check the official website for current features, pricing, and terms.